Frequently Asked Questions

What is Nurses Lebanon?

Nurses Lebanon is a digital platform that connects patients with registered nurses across Lebanon. We help you find qualified healthcare professionals for your medical needs while providing nurses with opportunities to showcase their expertise and connect with patients.

Is Nurses Lebanon free to use?

For Patients: Yes, searching for nurses and viewing profiles is completely free.

For Nurses: Basic profile creation is free. We may offer premium features for enhanced visibility in the future.

How do I get started?

Simply create an account, search for nurses in your area, and contact them directly through our platform. Nurses can register by creating a profile and getting verified by our team.

How do I find a qualified nurse?

Use our search filters to find nurses by location, specialty, availability, and more. All nurses on our platform are verified and their credentials are checked by our team.

How do I contact a nurse?

Once you find a nurse that matches your needs, you can contact them directly through their profile. Include details about your requirements and preferred schedule.

Are the nurses verified?

Yes! All nurses go through a verification process where we check their licenses, credentials, and professional background. Look for the "Verified" badge on nurse profiles.

What if I'm not satisfied with the service?

While we facilitate connections, healthcare services are provided independently by registered professionals. We encourage you to provide feedback about your experience to help us maintain quality standards.

How do I register as a nurse?

Click "Become a Nurse" and fill out the registration form. You'll need to provide your professional credentials, license information, and other relevant details for verification.

What documents do I need for verification?

You'll need to upload your nursing license, professional certificates, identification documents, and any other relevant credentials that verify your qualifications.

How long does verification take?

Verification typically takes 2-5 business days. Our team carefully reviews all documents to ensure authenticity and compliance with healthcare standards.

Can I set my own rates?

Yes, nurses can set their own hourly rates and availability. We recommend researching local market rates to remain competitive while valuing your expertise appropriately.

How do patients contact me?

Patients can contact you through your profile page. You'll receive notifications and can respond directly through our messaging system.

Is my personal information secure?

Yes, we take data privacy seriously. Your personal information is protected according to our Privacy Policy and we use industry-standard security measures to safeguard your data.

What should I do if I encounter suspicious activity?

Report any suspicious behavior immediately through our contact form or by emailing support@nurseslebanon.com. We investigate all reports thoroughly.

Are medical services guaranteed?

No, Nurses Lebanon is a connection platform, not a medical service provider. We do not guarantee medical services, diagnosis, or treatment. All healthcare services are delivered independently by registered professionals.

How do payments work?

Payments are arranged directly between patients and nurses. Nurses Lebanon does not handle payment processing. We recommend discussing payment methods and terms directly with the healthcare professional.

Are there any hidden fees?

No hidden fees. Our platform is free for patients to search and contact nurses. Nurses may have optional premium features in the future, but basic usage will always remain free.

How can I contact support?

You can reach our support team through the Contact Us page. We typically respond within 24-48 hours.

What if my question isn't answered here?

Feel free to contact us with any additional questions. We're always happy to help and may add your question to our FAQ!